This is how we achieve our successes
Staff
- Our staff are sufficiently qualified and committed. We help each other.
- We work in a customer-focused way, have integrity, are proactive and cost-conscious, and look for opportunities to improve.
- Our staff are open to feedback and call each other to account.
- Our work is meaningful and we ensure good employment practices.
- Our motto is: Don’t just expect your day to be fun – make it fun!
Tenants
- We make sure enough rooms are available for the target group, and at the right time.
- Our housing is affordable.
- Our tenants live in comfortable accommodation. Meeting up with others is key.
- We are the largest and most important student housing provider in Wageningen, which brings strategic advantages.
- We use a national registration system, so students only have to register once.
- Tenants can make all the necessary arrangements online, but personal contact is always possible.
- We value our tenants’ opinions and customer insights. We invest in good cooperation with our tenants' association, SFO.
Partners
- We collaborate with other student housing providers to remain robust and to broaden and deepen our knowledge.
- We work together at project level and on issues that are not exclusive to Idealis.
- We aim for constructive, long-term cooperation with our suppliers.
- We work with Foodvalley on regional tasks.
- We pull together and collaborate with our stakeholders (Wageningen University, municipalities, local housing associations and other parties).
Society
- We are committed to entirely carbon-neutral housing stock. For this, we take the Trias Energetica approach. We continue to develop the roadmap based on proven technology.
- Our complexes have a minimal impact on the environment. We ensure liveability in and around the complex by working with our tenants and partners.
- Idealis properties are as flexible as possible so that we can respond to developments in higher education and society.
- We explore the possibilities for broadening our target group and other forms of housing.
Governance and financial backers
- Our decisions are properly substantiated and we can always explain them well. We are not afraid to go back on decisions made and improve them.
- Our decisions are properly substantiated and we can always explain them well. We are not afraid to go back on decisions made and improve them.
- We are a coordinating association. We work using digitised and standardised processes wherever possible. We assess what we need to do ourselves and what we can/want to outsource.
- Once this plan period has come to an end, resources will still be available for continued investment in availability, affordability and quality.
- We work in a cost-conscious fashion and ensure good commissioning practices.
